Clinical Services
Clinical support for medical equipment rentals is an essential component of patient care, ensuring that individuals and their caregivers are properly trained to use rented devices effectively and safely. Custom Medical Solutions offers comprehensive support services that go beyond simple equipment delivery, including clinical consultations, education, and ongoing clinical support.
Key Aspects of our Clinical Support:
01
Personalized Education
Our Clinical support teams provide tailored education to customers who rent or purchase our equipment. to ensure comfortable and confident use of the equipment.
02
Ongoing Monitoring and Follow-up
Support includes regular check-ins to monitor patient progress, address any concerns, and ensure continued adherence to therapy. This is particularly critical for equipment like CPAP machines or oxygen concentrators.
03
24/7 Technical and Clinical Assistance
Patients and caregivers have access to around-the-clock support via phone or online portals to troubleshoot technical issues or answer urgent clinical questions regarding the equipment’s operation.
